Privacy Notice

 

Summary

  • We keep to a minimum the information we hold about you.

  • We use your data to provide our services to you/your organisation, to respond to your inquiries, to manage our relationship with you, and to meet our legal obligations.

  • We delete your data when it is no longer needed for any purpose.

  • Generally, information is not given to third parties, but there are some exceptions.

  • You have significant privacy rights.

  • We take security seriously.

  • If you have any questions please contact us by email at or call us on +353 (0) 21 470 1599.

 

Existing and Prospective Clients

Data we hold

For clients and prospective clients, generally we will hold the following information about you:

  • Your name and contact information;

  • Any necessary information about your business activities to enable us to provide the services you require and might require;

  • Information and documents about your project and other matters or inquiries, including communications with you;

  • Billing and payment information.

 

Using your information

We use the information we hold about you and your business — both personal and otherwise — to provide you with the best consultancy services we can.

We also use your information to invoice you, and to keep track of payments that you make.

 

Your data and the EEA

We do not transfer or process data outside the European Economic Area unless we have your specific consent or where the nature of the processing requires it (for example, where we are emailing a party to your matter who is based outside the EEA, or because you have chosen to use an email or other communications service which routes data outside the EEA).

Occasionally, to provide a high quality of service, we may work on your matters when we are outside the EEA (for example, when on business or even if we are on holiday) — if this might be a problem for you, please let us know, and we can discuss.

 

Your rights

You have clear rights regarding the processing of your personal data. These include the right to get access to your personal data and information about how we process it, and, in some circumstances, restrict and/or object to our processing of your data.

If you want to exercise any of these rights, please contact us.

 

Third parties

As a general principle, we will not transfer your personal data to third parties without your permission.

There are some exceptions to this, including:

  • If you do not pay your bills, we may choose to engage a third party to recover any money you owe us. We've never done this, but we want to keep this option open to us;

  • It is possible, though unlikely, that we might be forced to disclose your information in response to a court order or other binding mandate;

  • In the course of providing consultancy services, in some instances (e.g. where third-party certification by a notified body is involved) it may be necessary to forward some information to satisfactorily fulfil contract requirements;

  • Our external accountants are unlikely to see any personal data unless you are a sole trader or a partnership.

 

Technical security

Our computers are connected to an internal server on which all client data is stored. The connection to the server is an encrypted connection. Similarly, laptops used externally log on to the server via an encrypted VPN connection, and laptop passwords are regularly updated.

 

Retention periods

Inquiry data: duration of the inquiry, plus one year.

Data about clients: duration of your relationship with us, plus seven years.

Data about specific matters, contract details, work product etc: duration of same, plus seven years.

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